Welcome to Get Car Today! By accessing our website (getcartoday.com) and using our car rental booking services, you agree to be bound by these terms and conditions. Please read them carefully.
1. Definitions
“We,” “us,” “our,” and “Get Car Today” refer to the company Get Car Today and its subsidiaries. “You” refers to the user or viewer of our website. “Booking” refers to any car rental reservation made through our platform. “Car Rental Provider” refers to the supplier of car rental services, including but not limited to car rental companies, fleet operators, and vehicle suppliers. “Rental Agreement” refers to the contract between you and the Car Rental Provider for the use of a vehicle.
2. Scope of Our Service
2.1 Intermediary Role
Get Car Today acts as an intermediary between you and Car Rental Providers. We facilitate the booking process and provide customer support but do not own, control, or operate any of the vehicles or rental services you book through our platform.
2.2 Vehicle and Service Information
While we strive to provide accurate and up-to-date information about vehicles, availability, and rental terms, we cannot guarantee the absolute accuracy of all details presented on our website. Car Rental Providers are responsible for ensuring the accuracy of their information, vehicle conditions, and service details.
3. Booking and Reservations
3.1 Making a Booking
By making a booking through Get Car Today, you agree to the terms and conditions of the Car Rental Provider as well as our terms. You must be at least 18 years old (or meet the minimum age requirement set by the Car Rental Provider) and possess the legal authority to enter into this agreement.
3.2 Driver Requirements
You must possess a valid driver’s license that is recognized in the location where you plan to rent the vehicle. International drivers may need an International Driving Permit. It is your responsibility to ensure you meet all licensing requirements.
3.3 Confirmation
Upon successful booking, we will send you a confirmation email. This email serves as the official record of your reservation. It is your responsibility to review all details for accuracy, including pickup/drop-off locations, dates, times, and vehicle specifications.
3.4 Special Requests
Any special requests (e.g., specific vehicle models, accessibility features, GPS units, child seats) must be communicated during the booking process. While we will forward these requests to the Car Rental Provider, we cannot guarantee they will be available or accommodated.
4. Pricing and Payments
4.1 Price Display
All prices displayed on our website are in USD unless otherwise specified. Prices may include taxes and fees, or these may be displayed separately. Always review the final price breakdown before confirming your booking.
4.2 Price Components
Rental prices may include base rental rates, taxes, airport fees, additional driver fees, equipment rental charges, and insurance options. Additional charges may apply at pickup for fuel, mileage overages, late returns, or damage.
4.3 Price Changes
Prices are subject to change without notice until the booking is confirmed and paid for. In cases where a significant pricing error occurs, we reserve the right to cancel such bookings and offer rebooking at the correct price.
4.4 Payment Methods
We accept major credit cards including Visa, Mastercard, American Express, and Discover. Some locations may accept debit cards or other payment methods. By providing payment information, you authorize us to charge the amount specified in your booking confirmation.
4.5 Deposit and Payment Terms
Some bookings may require a deposit at the time of reservation, with additional charges collected at pickup. Car Rental Providers typically require a security deposit (hold) on your credit card at pickup. This hold amount varies by provider and vehicle type.
5. Cancellations, Changes, and Refunds
5.1 Cancellation and Change Policies
Cancellation and change policies vary depending on the Car Rental Provider and the specific rate you booked. These policies will be clearly communicated during the booking process and in your confirmation email. Some bookings may be non-refundable or subject to cancellation fees.
5.2 Refunds
Refund eligibility and processing times are subject to the policies of the Car Rental Provider. Get Car Today will assist in processing refunds but cannot override the policies set by Car Rental Providers. Refunds may take 5-10 business days to appear on your statement.
5.3 No-Show Policy
Failure to pick up your reserved vehicle without prior cancellation may result in forfeiture of your entire payment and may be considered a no-show, subject to the Car Rental Provider’s no-show policies.
5.4 Force Majeure
In cases of force majeure events (e.g., natural disasters, pandemics, government actions), standard cancellation policies may be superseded by emergency policies implemented by Car Rental Providers or local authorities.
6. Vehicle Rental Terms
6.1 Vehicle Condition and Inspection
You are responsible for inspecting the vehicle at pickup and reporting any pre-existing damage to the Car Rental Provider. Failure to do so may result in you being held responsible for damage that existed prior to your rental.
6.2 Vehicle Use Restrictions
Vehicles must be used in accordance with the Car Rental Provider’s terms. This typically includes restrictions on off-road driving, racing, transporting illegal substances, exceeding passenger capacity, and driving outside permitted geographic areas.
6.3 Fuel Policy
Different Car Rental Providers have different fuel policies (full-to-full, full-to-empty, etc.). You are responsible for understanding and complying with the fuel policy for your rental. Failure to return the vehicle with the required fuel level may result in refueling charges.
6.4 Mileage Restrictions
Some rentals include unlimited mileage, while others have daily or total mileage limits. Exceeding mileage limits may result in additional charges as specified by the Car Rental Provider.
7. Insurance and Liability
7.1 Insurance Requirements
You must have adequate insurance coverage or purchase coverage from the Car Rental Provider. It is your responsibility to understand what coverage is included in your rental rate and what additional coverage may be needed.
7.2 Damage and Theft
You are responsible for any damage to or theft of the rental vehicle during the rental period, subject to the terms of any insurance coverage you have obtained.
7.3 Traffic Violations
You are responsible for all traffic violations, parking tickets, toll charges, and other penalties incurred during your rental period.
8. Travel Documents and Requirements
8.1 Required Documentation
It is your responsibility to ensure you have all necessary documentation for your rental, including a valid driver’s license, credit card in the primary driver’s name, and any additional identification required by the Car Rental Provider.
8.2 Cross-Border Travel
If you plan to take the rental vehicle across international borders, you must obtain prior approval from the Car Rental Provider and may need additional documentation or insurance coverage.
9. User Accounts and Security
9.1 Account Creation
You may create a user account to manage your bookings and preferences. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
9.2 Account Security
Notify us immediately if you suspect any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate our terms or are suspected of fraudulent activity.
10. Intellectual Property
10.1 Copyright
All content on getcartoday.com, including text, graphics, logos, and software, is the property of Get Car Today or its content suppliers and is protected by copyright laws.
10.2 Trademarks
All trademarks, service marks, and trade names are proprietary to Get Car Today or other respective owners who have granted us the right and license to use such marks.
11. User-Generated Content
11.1 Reviews and Ratings
By submitting reviews, ratings, or other content to our platform, you grant Get Car Today a non-exclusive, royalty-free, perpetual, transferable right to use, reproduce, modify, adapt, publish, and display such content worldwide.
11.2 Content Standards
User-generated content must not be illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties.
12. Limitation of Liability
12.1 Disclaimer of Warranties
Get Car Today provides its services on an “as is” and “as available” basis, without any warranties of any kind, either express or implied.
12.2 Limitation of Liability
To the fullest extent permitted by law, Get Car Today shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our services or your car rental.
12.3 Vehicle-Related Incidents
Get Car Today is not liable for any accidents, injuries, damage, or losses that occur during your rental period. Your remedies are limited to those provided by the Car Rental Provider and any applicable insurance coverage.
13. Indemnification
You agree to indemnify and hold harmless Get Car Today, its affiliates, and their respective officers, directors, employees, and agents, from and against any claims, actions, demands, liabilities, costs, and expenses arising out of or related to your use of our services, your rental of a vehicle, or violation of these terms.
14. Third-Party Links
Our website may contain links to third-party websites, including Car Rental Provider websites. These links are provided for your convenience only. We have no control over the content of these sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
15. Age and Additional Driver Requirements
15.1 Age Restrictions
Minimum and maximum age requirements vary by Car Rental Provider and location. Additional fees may apply for drivers under 25 or over a certain age. You are responsible for verifying that you meet all age requirements.
15.2 Additional Drivers
Additional drivers must be present at pickup and meet the same requirements as the primary driver. Additional driver fees may apply and must be paid directly to the Car Rental Provider.
16. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which is incorporated into these terms and conditions by reference.
17. Governing Law and Jurisdiction
These terms and conditions are governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction].
18. Changes to Terms and Conditions
Get Car Today reserves the right to modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the modified terms.
19. Severability
If any provision of these terms and conditions is found to be invalid or unenforceable, such provision shall be struck out, and the remaining provisions shall remain in full force and effect.
20. Contact Information
If you have any questions about these terms and conditions, please contact us at:
Get Car Today
Email: support@getcartoday.com
Phone: +1 (888) 384-7087
Website: getcartoday.com
By using Get Car Today’s website and services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.